Privacy Policy | Miu's World

1. Introduction

Welcome to Miu's World ("we," "our," or "us"), a company based in the Netherlands. We are committed to protecting your privacy and personal information in compliance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

As a data controller under GDPR, we process your personal data in accordance with EU and Dutch law, ensuring transparency, fairness, and respect for your rights.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Subscribe to our newsletter
Make a purchase or donation
Contact us for support
Participate in surveys or promotions

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

IP address and location data
Browser type and version
Device information
Pages visited and time spent
Referring website addresses

3. How We Use Your Information

We use the collected information for various purposes:

To provide and maintain our services
To notify you about changes to our services
To provide customer support
To gather analysis or valuable information to improve our services
To monitor the usage of our services
To detect, prevent and address technical issues
To send you newsletters and promotional materials (with your consent)

3a. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to fulfill our services to you
Consent: For marketing communications and optional features (you can withdraw consent at any time)
Legitimate Interests: For improving our services, security, and fraud prevention
Legal Obligation: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in our operations
To comply with legal obligations
To protect and defend our rights and property
With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under GDPR

Under the GDPR and Dutch data protection law, you have the following rights:

Right of Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing of your data for certain purposes
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
Right to Lodge a Complaint: File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by GDPR.

7. Age Restrictions

Our services are strictly intended for adults only and are not available to users under 18 years of age. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7a. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]